“I cannot put this plainly enough. My wife and I HIGHLY, HIGHLY, HIGHLY recommend Vertex Mechanical Inc. They are extremely professional, honest, and reasonable. Like we do yearly, Vertex came out to do general maintenance on our system that my wife and I both knew was probably end of life. We had Tony this time for a service visit and to diagnose and fix an issue with our heater. He was extremely thorough, efficient, very knowledgeable, and patient. He took the time to thoroughly explain both the issue and the fix (replacement). Basically, we had no heat or AC in the house. That same day, Scott Martin came out at the house assessing the needs. He then came back the following day with a plan. The important key here was that it was a very professionally detailed “a la carte” plan; there was no pressure, there was no up-sell. Scott spent the time explaining, went over all options, answered all my questions (silly or not), and let us choose. And that’s what we did. Within days (over the weekend) Vertex got the equipment they needed and installed on the following Monday. ONE DAY replacement of a natural gas furnace and AC unit, plus outside condenser….the install technicians were just as amazing; thorough, worked steady, and got it done, even with all the new challenges they faced with a new system. And let me tell you folks: it’s a mess pulling that much old equipment out and putting new in. But you could never tell. They were proactive in making sure they caught as much as they could, and then thoroughly cleaned up everything before they left. I’m not easily impressed….but these 3 men impressed me with their respect, work ethic, and talents. I latch on to companies I trust once I find them; I will never use anyone except Vertex moving forward. I cannot recommend them any more than that.”